We are open for curbside!

As of April 7th, libraries are physically closed until further notice! Never fear! We got you! Please visit our Frequently Asked Questions page for information about our current services and restrictions.

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Frequently Asked Questions

We are physically closed, but we are still offering materials curbside and other services online and outside.

Need to write an exam? 

We are unable to book new exam times. If you already had an exam scheduled, we will accomodate those appointments. If you don't already have an exam scheduled, you'll need to communicate with your school to find a solution. Sorry for the inconvenience. We continue to lobby for by appointment exams and encourage you to reach out the the Government of Alberta with your concerns. 

Need a computer? 

Unfortunately we are unable to offer computer access at this time. If you need something printed of faxed, you can email it to us and we'd be happy to print it for you and offer the printing service curbside. Your printing will be placed in our cub side bin, and you can place your payment in the envelope provided. Faxing can also be done curbside. 

Fees:
BW Printing .20 per page
C Printing .50 per page
Faxing. 1.00 per page


Need a library card?

We've got you covered. Whether need to renew or sign up for the first time, library cards are FREE! Just visit our membership page to find out more. You are always welcome to phone us. 

eResources

Ebooks, eAudios, comics, magazines, papers, and homework help are all available with your library card. Visit our eLibrary page to find out everything we have to offer without even coming through our doors!

How do I get my books?

Shipping Services
You can get your items shipped to you through Canada Post. We get a special rate, so don't feel bad about using it! Whatever is easiest for you is what we'd like to do!

Curb-Side Pickup
Some of you may need your materials faster than waiting for something to arrive through the mail! We've got you covered too. Use our curb-side pick up. 

  1. When you arrive at the library, give us a call.
  2. We will check out your materials then place them in the grey bin outside. Please make sure you stay in your car or by the street until we have gone back inside.
  3. Pick up your books from the bin, and enjoy! We always recommend wiping materials for extra safety.

Returns

We are still accepting materials in our outside book drop. However, if you are unable to return them, any materials due during our closure will not accumulate fines. You can also return books at our circulation desk.

Requests, Holds, and Physical Materials

We have a wide variety of books, DVDs, audiobooks and even video games available to you! You can call or email us with your book requests and we'll do our best to find specific titles or appropriate items for you off our library shelves. Once we have found your books, we will give you a call and arrange to get them to you! (some libraries are closed. If you aren't requesting items we have in stock, they may take longer to arrive. However, PRL will still be delivering us books from other libraries as long as they are sending them).

Here's how to let us know what you need!

  1. Visit our website's homepage.
  2. Search for the item you wish to borrow. 
  3. When you find an item, you can choose Place Request. 
  4. We will contact you when your item is available. You can pick it up via curbside or shipping (see above)

If you need items to support your home-schooling efforts, or even just need a book to read or DVD, we want to ensure that everyone in the community has access to the materials they need! If you would like materials mailed to youyou can contact us via email or phone and we will do our best to get them to you via Canada Post.

NEW: Curbside pick up now available for people who would like faster access to library services. Please call us to arrange and find out how to access this service. Unfortunately, hold service is now suspended for Alberta Wide Borrowing. You can still access our library materials though! we will be happy to pick items off our shelves for you! Just email us or call us!

Any items due during our closure will not be fined. Fines will be waived upon return of the items, please keep them as long as you need.

NEW: We are no longer able to accomodate exams. Please contact your institution for arrangements. 

As previously announced, all programs and room bookings are cancelled. We will do our best to reschedule programs and provide new dates for registered events. If participants cannot attend new dates, a full refund will be provided for any paid programs. 

For more information please contact  Lesley Winfield, Library Manager | oml@prl.ab.ca |403-556-6460